Cancellation Policy

Terawatt Cancellation Policy

This Cancellation Policy applies to any Services, including classes, sessions, services, or products purchased or ordered by a Userthrough the Terawatt Website. Any capitalized terms not defined in this policy shall have the meaning ascribed in the Terawatt Terms of Use at https://goterawatt.com/terms-and-conditions/.

  1. Payment Schedule

On ordering, the User will be chared a deposit in the amount of 10% of the total Fees owed for the Services ordered (“Deposit”).  The remaining balance of Fees (“Remaining Balance”) is owed no later than 15 calendar days in advance of the commencement of any scheduled Services.

  1. Notice of Cancellation

Customer may cancel Services any time upon written notification to Terawatt to fjain@goterawatt.com.

  1. Refunds and Credits

Full or partial refunds or credits against future Services are available as set forth in the table below.

  Payments Made to Terawatt
Cancellation Timing 10% Deposit 10% Credit Remaining Balance (Payment after 10% Deposit)

 

Remaining Balance (Payment after 10% Deposit)

 

More than 22 calendar days before Mastermind session has begun, measured by the minute. Full Refund   No Credit Full Refund   No Credit  
Between 21 and 14 calendar days before Mastermind session has begun, measured by the minute.   No Refund   No credit 75% Refund of Payment   No Credit  
Within 14 calendar days of scheduled Mastermind session, measured by the minute.   No Refund   No Credit   No Refund   No Credit  

 

  Choice of Refund or Credit

(must choose one or the other when both are available)

Cancellation Timing Available Refund Available Credit
More than 22 calendar days before Mastermind session has begun, measured by the minute. 10% Deposit

90% of Payment

N/A
Between 21 and 14 calendar days before Mastermind session has begun, measured by the minute. 75% of Payment 10% Deposit
10% Deposit Credit
90% Payment Credit
Within 14 calendar days of scheduled Mastermind session, measured by the minute. N/A 10% Deposit
10% Deposit Credit
90% Payment Credit
90% Payment